Privacy policy

Effective Date: July 6, 2026

Silo Eye Care, PLLC ("Silo Eye Care," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site").

By using this Site, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Voluntarily Provide

You may voluntarily provide personal information when you:

• Request an appointment
• Complete a contact form
• Subscribe to newsletters or updates
• Contact our office by email or through our website

Depending on how you interact with our Site, we may collect information such as:

• Name
• Email address
• Phone number
• Preferred appointment date or time
• General questions or comments

Please do not submit sensitive medical information through website contact forms unless specifically requested.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website
• Approximate geographic location based on your IP address

This information helps us understand how visitors use our website and allows us to improve its performance and user experience.

Cookies and Analytics

Our Site may use cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may be used to:

• Remember user preferences
• Improve website performance
• Measure website traffic
• Understand how visitors interact with our Site

We may use third-party analytics services, such as Google Analytics, to help us analyze website usage.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

How We Use Your Information

We may use your information to:

• Respond to your questions or requests
• Schedule or manage appointments
• Improve our website and patient experience
• Communicate with you regarding your inquiries
• Maintain website security
• Comply with legal obligations

We do not sell your personal information.

Text Message Communications

If you choose to receive text messages from Silo Eye Care, we may send appointment confirmations, appointment reminders, office notifications, or other practice-related communications.

You may opt out of receiving text messages at any time by following the instructions included in the message or by contacting our office.

Your mobile phone number and SMS consent information will not be sold or shared with third parties for their own marketing purposes.

Sharing Your Information

We may share your information only when necessary with trusted service providers that help us operate our practice or website, including:

• Website hosting providers
• Appointment scheduling providers
• Email communication providers
• Analytics providers
• Payment processors, when applicable

These providers receive only the information necessary to perform their services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, patients, staff, or property.

Protected Health Information (HIPAA)

If you become a patient of Silo Eye Care, certain information you provide may constitute Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act (HIPAA).

Our handling of PHI is governed by our separate Notice of Privacy Practices, not solely by this website Privacy Policy. If there is any conflict between this Privacy Policy and our Notice of Privacy Practices, the Notice of Privacy Practices will control.

Third-Party Websites

Our Site may contain links to third-party websites or services, including patient portals, insurance providers, payment processors, maps, or social media platforms.

These third-party websites operate independently of Silo Eye Care. We are not responsible for their content, security practices, or privacy policies. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information submitted through our website.

However, no method of transmitting information over the Internet or storing electronic data is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through this Site.

If we become aware that personal information has been submitted by a child without appropriate parental consent, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on applicable law, including the Texas Data Privacy and Security Act (TDPSA), you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of your personal information, where applicable
• Opt out of certain uses of personal information when required by law

To help protect your privacy, we may request information necessary to verify your identity before fulfilling your request.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Effective Date. Your continued use of this Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us.

Silo Eye Care, PLLC
4450 University Blvd, Suite 140
Round Rock, TX 78665

Phone: (512) 240-7766

Email: hello@siloeyecare.com

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